Balamurugan Manohar

Operations Engineer – II - Amazon Web Services

📍 Bengaluru | 📧 balamurugan_m@icloud.com | 📱 +91 86 86 425 425 | LinkedIn

Professional Experience

Operations Engineer - Amazon Web Services (June 2021 - Present)

  • Advanced from Operations Associate to Operations Engineer (L5)
  • Worked across multiple domains including but not limited to Databases, Networking, Windows, CloudFormation, IAM, Backup, and AWS Migration Hub
  • Served as escalation point for high-severity cases across service teams
  • Received 30+ documented recognitions from AWS leadership
  • Led critical workload migrations and security enhancement projects
  • Conducted ongoing cost optimization initiatives, reducing operational costs for clients
  • Implemented and maintained secure and compliant AWS Landing Zones for clients
  • Managed day-to-day infrastructure operations, allowing clients to focus on core business activities
  • Automated the process for handling change requests, monitoring, patch management, and backup services, resulting in improved efficiency and reduced human error
  • Managed Active Directory infrastructure within AMS environments
  • Led IAM strategies and implemented complex IAM policies
  • Designed complex networking solutions in AWS, including VPC, Direct Connect, Transit Gateway
  • Developed access control policies and implemented secure access solutions
  • Successfully migrated and managed AWS infrastructure for enterprise clients

Senior Systems Engineer - Cognizant Technology Solutions (Feb 2020 – May 2021)

  • Administered and maintained Active Directory infrastructure
  • Managed domain controllers, replication, and security policies
  • Worked with AD Certificate Services and Federation Services
  • Performed Oracle database management and optimization

Strategic Customer Impact

FlyDubai Migration Project

  • Orchestrated critical PSS workload migration under two-week timeline
  • Conducted 20+ comprehensive onboarding workshops
  • Developed custom CFN templates for multi-account backup configuration involving 80+ Accounts
  • Achieved seamless go-live with zero operational disruption

Plaza Premium Group Enhancement Initiative

  • Led comprehensive security analysis of 4500+ GuardDuty alerts
  • Implemented critical security improvements
  • Resolved 3000+ backup alerts through root cause analysis
  • Restored SSM connectivity across 20 accounts involving 200+ instances
  • Achieved $75k+ annual cost savings

PAM Migration

  • Resolved recurring WIGS failures
  • Participated in daily troubleshooting calls
  • Saved ~75 operational hours per month

Technical Leadership & Innovation

Systems & Automation

  • Developed custom Resource Scheduler automation script
  • Created AWS runbook for SSM agent offline Windows issues
  • Participated in OpsTrail Testing as Braveheart User
  • Created SSM Automations

Knowledge Base Enhancement

  • Authored 10+ comprehensive operational runbooks
  • Improved 7+ AWS/AMS public documentation resources
  • Mentored 20+ team members for Accreditations

Recognition & Accolades

  • 30+ appreciations from leadership and team members
  • Multiple commendations from Cloud Architects and Cloud Service Delivery Managers
  • Recognition from Development team for technical excellence to resolve 80k+ throttling issues
  • Appreciation for Resource Scheduler implementation
  • Recognition for UnicornEye service testing

Certifications

AWS Certified Cloud Practitioner
AWS Certified Solutions Architect – Associate
AWS Certified SysOps Administrator
AWS Certified Solutions Architect – Professional
AWS Certified Security Specialty
Certified Kubernetes Administrator (CKA)
Java Programming – IIT Bombay
Python Programming – Infosys Campus Connect

Core Technical Expertise

AWS Services:

EC2, RDS, CloudFormation, IAM, Backup, Migration Hub (MGN), Route 53, VPC, and more

AMS Accreditations:

  • 3 Bar Raisers (IAM, Access, WIGS)
  • 3 SME's (Windows SME, Network SME & CM SME)
  • AD-Admin
  • Automation Builder Award